Meet Jenn
Helping You Create Digital Materials with Confidence
You work hard to create websites, emails, presentations, event materials, and other digital materials that represent your business well.
But after reading, editing, and checking everything multiple times, it's still easy to wonder...
Did I miss something?
Is anything confusing?
Will people know what to do next?
Could something unintentionally make it harder for someone to participate?
That's where I come in.
As an IT professional with more than 20 years of experience—and over a decade testing websites and digital materials from a user's perspective, I notice details others often miss.
I serve as your independent second set of eyes, reviewing your digital materials before your audience sees them.
Every review looks beyond spelling and grammar to identify issues that affect:
Accuracy
Clarity
User Experience
Accessibility
Confidence
The result?
You can stop second-guessing your work and confidently share digital materials that are easier for more people to read, understand, navigate, and engage with.
My Story
My journey began with technology.
For more than two decades, I've worked in the pharmaceutical industry, spending the last 13 years testing web-based applications used in clinical research. My role has always been to look at digital experiences from the user's perspective—finding problems before they reach the people they're meant to serve.
Over time, I became known for translating between technical teams and everyday users, helping developers understand how real people experience the systems they build.
Then my perspective changed.
After experiencing multiple concussions and living with several non-visible disabilities, I began noticing barriers that I'd never seen before.
Information that was only spoken became difficult to process.
Certain color combinations became hard to read.
Flashing graphics became debilitating.
Websites and presentations that once felt effortless to read suddenly required far more energy and concentration.
Those experiences taught me something I now share with every client:
Think about a time when something was harder to do because of your circumstances, not because you lacked the ability.
That's what barriers often feel like.
Most businesses never intend to create them.
They simply don't realize they're there.
Today, I combine my technical background, testing experience, and lived perspective to help entrepreneurs identify those hidden barriers before their audience encounters them.
Experience at a Glance
20+ Years in Technology
13+ Years Testing Web-Based Applications
5 Review Categories for Every Project
Hundreds of User Issues Identified Before Launch
What It's Like to Work With Me
When you work with me, you won't receive a report filled with confusing technical jargon or a long list of problems with no direction.
Instead, you'll receive practical guidance that helps you understand:
What's working well
Where people may experience confusion or frustration
Why those issues matter
Simple, realistic recommendations to improve the experience
My goal isn't perfection.
It's helping you feel confident that your digital materials reflect the quality of your business.
What I Review
Whether you're preparing for your next launch or your next live event, I review digital materials such as:
Websites and landing pages
Registration and confirmation pages
Emails
Presentations
Workbooks and PDFs
Social media posts
Images and image descriptions
Videos
Forms
Virtual event materials
Every review is designed to help your audience move through your materials with less confusion, less frustration, and greater confidence.
Why I Created Ripples of Access
The name Ripples of Access reflects something I believe deeply.
Meaningful change rarely starts with one massive transformation.
It starts with one small improvement.
Clarifying a button.
Fixing a confusing instruction.
Improving a heading.
Adding captions.
Making a form easier to complete.
Providing information in a way that's easier to understand.
Each small improvement creates a ripple.
One person has a better experience.
That better experience reaches more people.
Those people engage more confidently.
And those ripples continue long after the work is finished.
Because one small change really can start the Ripples of Access.
What Clients Can Expect
What I enjoy most about my work
Helping people see their digital materials through someone else's eyes.
My approach
Practical, encouraging, educational, and judgment-free.
What clients often tell me
"I never would have noticed that."
Outside of work
I enjoy creating layered paper art, sewing, spending time with my husband and our cat Flash, and finding new ways to make everyday experiences easier for everyone
Ready for an Independent Second Set of Eyes?
Before you publish your next website, email, presentation, or event materials, let's make sure they're working as hard as you are.
Together, we'll identify the details that are easy to overlook, remove hidden barriers, and help you share your work with greater confidence.
Questions? Contact us at
Website Issues:
Accessibility feedback or Accommodation Requests:
COMPANY
LEGAL
Contact Information
Pottstown, PA, United States
610-322-3232
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Content on this site is for educational purposes only and does not constitute legal advice. Accessibility assessments and workshops are designed to improve usability and reduce risk but do not guarantee Americans with Disabilities Act (ADA) compliance. Please consult an attorney for legal guidance.
Copyright 2026. Ripple Effect Accessibility Consulting LLC doing business as (DBA) Ripples of Access. All Rights Reserved.
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